Roanoke County Social Services Building closed for emergency repairs
Salem, Virginia – The Roanoke County Social Services Building, located at 220 E. Main Street in Salem, will be temporarily closed on Thursday, September 12, 2024. The closure is due to an emergency sewer main pipe repair that became necessary after an issue occurred around 5:00 p.m. today. Building Maintenance staff are currently working to fix the problem, and it is anticipated that the building will reopen to the public on Friday, September 13. “We apologize for any inconvenience this may cause,” stated the officials.
Alternative Services Available During Closure
During the building’s closure, clients needing an EBT card can visit the Roanoke City Department of Social Services at 1510 Williamson Rd, Roanoke, Virginia 24012, for emergency card issuance. Alternatively, clients can return to the Roanoke County Social Services office on Friday when it reopens.
Residents needing to report child abuse or neglect are advised to contact the Virginia Department of Social Services (VDSS) hotline at 1-800-552-7096. For reports concerning adult abuse, neglect, or exploitation, residents should call the Virginia State hotline at 1-888-832-3858.
Efforts are underway to complete the necessary repairs promptly to minimize disruptions to services. The community’s understanding and patience during this time are greatly appreciated.