Roanoke County Administration Center announces office closures for system enhancements
Roanoke, Virginia – The Roanoke County Treasurer and Commissioner of the Revenue offices will be temporarily closed for system upgrades. The closure will take place on Thursday, August 8, and Friday, August 9, at their location in the Roanoke County Administration Center, 5204 Bernard Drive, Roanoke.
These essential county offices are responsible for ensuring the fiscal integrity of assessment, billing, and collection of all ad valorem taxes within the county. They also handle customer service related to property assessments, real estate transfers, proration applications, and manage solutions for billing, payment, and collection of all local taxes. Their role extends to maintaining fiscal integrity for public funds collected through prescribed taxes.
During the two-day closure, all other Roanoke County offices will remain open and operational. Citizens needing services from the Treasurer’s Office or Commissioner of the Revenue during this period are encouraged to plan accordingly. The offices will resume normal operations and reopen to the public at 8:00 a.m. on Monday, August 12, 2024. This brief interruption will allow for significant software enhancements aimed at improving service delivery and operational efficiency.
