Experts warn about rise in shipping scams as text message fraud losses reach hundreds of millions
Virginia – A growing wave of digital scams is putting personal and financial information at risk, as experts warn that shipping-related fraud continues to rise at an alarming pace. The National Crime Prevention Council recently shared guidance to help people stay protected, emphasizing that these threats are not limited to a single season but remain active all year long.
One of the most common scams people are now encountering involves fake shipping notifications sent through text messages. These messages are designed to appear urgent and believable, often claiming that a package has been delayed, held at an airport, or cannot be delivered due to an address issue. Victims are then asked to click a link or pay a fee to release the shipment.
The scale of the problem is significant. Text message scam losses reached $470 million in 2024, showing just how effective these schemes have become. Many of these scams rely on impersonating well-known delivery companies, making it harder for people to immediately recognize the danger.
How the scam works and what to watch for
These messages often arrive from unknown numbers and push recipients to act quickly. A common tactic includes sending a so-called tracking link, which is actually a trap designed to collect personal or financial details.
Experts warn that scammers may also use other methods, such as leaving voicemail messages with a callback number or placing a fake missed delivery notice on a door. Each approach is built to create pressure and confusion, increasing the chance that someone will respond without thinking.
There are several warning signs that can help people identify these scams. Unexpected requests for money tied to a delivery should raise immediate concern, especially if urgency is involved. Requests for personal or financial information are another major red flag. Suspicious links that contain misspelled or slightly altered website names are also common, along with messages that include spelling mistakes, odd grammar, or excessive use of capital letters and exclamation points.
Scammers are often trying to collect sensitive details such as account usernames and passwords, Social Security numbers, dates of birth, and credit or debit card information. Personal identification numbers and other private data are also frequent targets.
What to do if you already clicked
For those who may have already interacted with a suspicious message, quick action is critical. Changing passwords for important accounts, especially banking or credit card services, can help limit damage. Monitoring accounts for unusual activity is another key step, allowing people to catch unauthorized transactions early.
Experts also recommend placing a fraud alert on accounts to block further access by scammers. Taking these steps can reduce the risk of long-term harm and help regain control over personal information.
Officials stress that awareness remains one of the strongest defenses. By slowing down, avoiding unknown links, and recognizing the warning signs, individuals can protect themselves and others from falling victim to these increasingly common scams.
